Refund policy

RETURN & REFUND POLICY

Thank you for supporting Beans in a Bucket Living.

DIGITAL PRODUCTS

Because our greeting cards and other digital products are delivered electronically, all digital product sales are generally final and are not eligible for return or exchange once the digital product has been delivered or made available for download.

If you experience a problem accessing or downloading your purchase, please contact us so we can help resolve the issue.

PERSONALIZED & CUSTOM DIGITAL PRODUCTS

Personalized and custom digital products are created specifically for the information submitted with your order. Because of their personalized nature, these purchases are generally non-refundable once work on the customized product has begun.

Please review all names, titles, occasions, and other personalization information carefully before submitting your order.

If Beans in a Bucket Living makes an error in the personalization of your order, we will correct the error at no additional charge.

INCORRECT, DEFECTIVE, OR UNUSABLE FILES

If you receive the wrong digital product, a corrupted or unusable file, or experience another issue caused by an error on our part, please contact us. We will work to correct the issue and, when appropriate, provide a replacement file or refund.

CANCELLATIONS

Orders for standard digital products may not be canceled once the digital product has been delivered or made available for download.

Personalized or custom orders may only be canceled before work on the customized product has begun.

REFUNDS

When a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or financial institution.

CONTACT

For questions or concerns regarding an order, return, cancellation, or refund, please contact Beans in a Bucket Living through our Contact page.